That's what you get when you use a shady site.

You should mask your e-mail...

Does this... give a sense?

I dont know what any of this means

View attached image.

Does it make sense?
It does, it should be the norm for sites where money is involved to allow users to have only one account each.
G2A or not, this is at least one of the few things they do right.
But then they say that VPN could be used to run registered businesses if necessary...

Let me fix the title for you: That's what you get when you don't read the TOS for a website.

Nothing happened? Or am I missing something from the post? :(
EDIT: ok, now I found the image link. I'd say that most of the sites don't like multiaccount stuff. Read the TOS more carefully next time :/

View attached image.

G2A sucks. :B Everybody knows that.

So, why did you need 2 accounts in the first place?

There's nothing wrong with this. Most sites don't allow multiple accounts...

Ignores ToS. Blames them for being shady.

Next time don't be shady

When you agree to TOS you are pretty much saying that you read them and agree to abide by them so you can't put full blame on the support. The first guy may be non-native English speaking and by your reply after him, it comes off as you were going to delete your other account in question and that you understood what he said (which I'm assuming he meant you can't have two active accounts at the same time). While that doesn't fully excuse him, you could have asked for more clarification as the wording is a little off as well as your initial question.

"is it normal to have 2 active g2a accounts?" is more confusing than "Am I allowed to have multiple accounts active at the same time?" For future reference when talking to support, try to be as clear and straightforward as possible to avoid confusion.

And I still don't fully understand why you needed two accounts.

In one post you said that you didn't read the whole TOS and in another you told someone that you didn't ignore their TOS. Which one is it? It can't be both.

With all of the negative posts here about g2a I have no sympathy for those that get screwed over by them but in this case it was your laziness for not reading their TOS that got you into this situation. Their TOS isn't "500 pages of rules" like you claim that it is (https://www.g2a.com/terms-and-conditions?___store=englishus) and with any type of transaction that involves money it's your job to read it before agreeing to use their services as they are the only thing you have to fall back on if things go wrong. You had no reason to ask their support for clarification if you had just read that one whole page of their TOS. It took me only a few minutes read it myself.

It appears to me that the first support person's primary language isn't English and there was a misunderstanding that was later clarified by the second support person. Shit happens. People make mistakes. That's why they have a TOS.

I have never heard of any site that allows multiple accounts so your "private reasons" don't mean a thing to them or anyone else. You tried to skirt the system and now you expect us to feel sympathy for you or something?

Yep like everyone else who's said it, you didnt get an issue for using g2a, you got an issue because you tried to game the system. Boohoo, pity party on line 1.

No sir, Matthew don't wanna be the blame, not anymore
It's your turn to take a seat
We're settling the final score

I can't decide, cause you have made it harder just to go on
And why, all the possibilities, well he was wrong

That's what you get when you use shady sites, whoa
That's what you get when you use shady sites, whoa
You drowned out all your ethics, for some quick cash-grabbing
And that's what you get when you use shady sites, whoa

I wonder, now how am I supposed to feel when you've been banned?
Cause you burned every bridge you'd ever built, when you were there

You still try, holding on to silly things, oh you never learn
Oh why, all the possibilities I'm sure you've heard

That's what you get when you use shady sites, whoa
That's what you get when you use shady sites, whoa
You drowned out all your ethics, for some quick cash-grabbing
that's what you get when you use shady sites, whoa

Games make your way to me, to me
And I'll always be just so inviting (So inviting)
If I ever start to think straight
Money! will start a riot in me, let's start, start, hey!

Oh why do we like to steal so much?
Let's go!
That's what you get when you use shady sites, whoa
That's what you get when you use shady sites, whoa
That's what you get when you use shady sites, whoa
Now I can't trust myself with anything but this
And that's what you get when you use shady sites, whoa

Okay, didn't put much effort there. Title just really reminded me of this

Buying from g2a is no different from pirating a game. Atleast wait for Steam sale instead of jewing devs out of their money by buying stolen keys

Why would you have two accounts.. why would you split money between two accounts..
None of this makes sense.
Even if you could have 50 accounts.
WHY?
To make support tickets asking if you can compile the 37 cents you have in all 50 accounts to buy a game?
WHY WHAT THEF UCK IS HAPPENING

Do you not read FAQ and terms? Do you read them at all on any site?

Also, what was the mistake? Both support employees told you it's against the rules.

Why do you call g2a shady when you have 2 accounts and didn't read the TOS? Srsly.

So you broke their rules and now you complain... also it doesn't matter what the first support guy said...the TOS is what is important.

Your first mistake was using G2A, and your second mistake was not reading the regulations before using G2A. Your third mistake was making a thread about it because people here are just going to repeatedly tell you you were in the wrong.

To be fair:

• Not reading the ToS is your choice. This means that if you don't know what's in them, that's no excuse. You're responsible for the choice of not reading it. So you are responsible for breaking the rules. Just like most sites they state that you need to agree with the ToS to use their site. Agreeing with something you can't be bothered to read is understandable cause it's a lot of work, but still: your own responsibility.
• Going off in a complaint-thread about a support employee that isn't that good at English and therefore worded something wrong, doesn't help your case. Just makes you look bad, and will not magically make it okay to break the rules. They really owe you nothing.

That being said I do believe that:

• After reporting the badly worded answer they should have some extra training for the employee to improve his wording
• They could have responded in a more professional way instead of 'oh, i guess that was a mistake', with maybe even an apology for any confusion caused. Still they don't really owe you anything.

That's just what I thought when reading your complaint-thread.
Oh...and for the record: I dislike G2A, have never bought there and never will. I just don't like their way of doing business at all.