Hi SG, we're rolling out some updates to our trade section in the next 24 hours. These changes are mostly geared towards the separation of trades to SteamTrades.com, and improving on the feedback system. No major changes to the core of the trading system are happening in this particular update and the site will still maintain the familiar discussion based format. However, like most users, I'd like to see improvements in that area in the near future. Below is the upcoming announcement to be listed on SteamTrades.com, highlighting some of the more noteworthy changes.


User Reputation for All Steam Users

To help SteamTrades continue to grow as a leader in Steam user reputation, our site now allows reputation to be written for every individual with a Steam account. To leave a review for a user, simply visit our homepage and search for a Steam user using their Steam ID, Steam vanity name, or Steam profile URL. Once forwarded to their SteamTrades profile, you'll see an input box at the bottom of their profile allowing you to leave a review regarding your trading experience together.

Replies to Negative Reviews

If a user has left a negative review on your profile, SteamTrades now allows you to write a public reply to their review. This way you can better inform users visiting your profile about why that review exists, and at the same time it provides you with an opportunity to share additional details the user might have excluded from their review. Below a negative review on your profile you'll see a Reply button, which you can click to add your reply. Please note, replies are only available for negative reviews.

Negative Review Voting

To help improve the quality of negative reviews and to help remove negative reviews that do not meet our standards, we added a voting page, where users can vote on negative reviews from others in the community. Using the guidelines listed, users can vote on whether a negative review should be allowed, or whether it should be removed from our site. Reviews will be automatically removed if decided on by the community.

User Profiles and Safety Check

User profiles now contain a safety check. This data is updated hourly, and helps you to be aware of any Steam infractions a user may have against their account (such as VAC or game bans). As well, user profiles show when a user registered on Steam, when they were last logged into Steam, their Steam level, and their game count (if their Steam account is public). Combined with our user reviews, this data can help you better determine a user's overall reputation before trading.

Design and Interface

Our entire site has been redesigned and recoded with a wide variety of improvements. The changes allows for quicker replies, and overall faster load times. Our database is now separate from our sister site, SteamGifts. Users with previous trades or reputation have been automatically moved to our new site. However, with separate databases, this will mean usernames on SteamTrades may differ from those on SteamGifts, and suspensions on one site do not affect usage on the other. For that reason, profiles on SteamTrades link to Steam IDs, rather than usernames to help avoid confusion.

7 years ago*

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guidelines are somewhat unclear for my question..

Trade feedback should only be used to describe your personal trading experience with a user.......................................
............. (iii) for unrelated comments or trading experiences not directly involving you.

Impersonation Warning -Rep?? Am I allowed to -Rep a impersonator of my own to warn users that they are pretending to be me with links to both the fake user and myself to show the difference as evidence? imo it's debatable whether that is directly or indirectly involving me in the trade experience. i've had users warn me of their existance because they were scammed by them pretending to be me, and realized before they -rep'd me. the user in question wasn't and isn't an actual SG/ST user for them to of been -rep at the time, and now can. so a warning there would be nice. --- or do they have to strike again and get away with another scam in order for it to be a valid -rep?

7 years ago
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7 years ago
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i don't think so. i found so many obvious fake rep already. people give -rep for everything. for trades that didn't even happen. if someone removes you before you even trade, or if you couldn't get to an agreement because of language barriers, or negative feedback because of rude behaviour, or revenge rep - many of those are pretty obvious, and we can remove them now. i'm digging it.

7 years ago
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7 years ago
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i absolutely agree. that's why i skipped all those "-rep scammer" comments, even if the guidelines say negative feedback should contain information about the trade to some degree. but i fear i wash a scammer's reputation clear, if i do that. that doesn't mean the system is useless. not at all. i voted for more than 100 comments already. and i believe about a fourth or a third was clearly misuse of trade feedback. that's a lot. so, with clicking remove for those, i feel i already helped making the trade feedback a little more accurate.

7 years ago
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is there any way to link the reputation page directly for the user from here on steamgift? it's kind of annoying to have to search the user every time we need to do rep, i miss the one click off the profile.

7 years ago
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ok, enough voting for today.

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7 years ago
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Vote on mine too? :P

7 years ago
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Agreed. :3

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7 years ago
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7 years ago
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Oh, quite a nice percentage I hit Allow on.

7 years ago
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I didn't manage a single one in my just-over-100 reviews- plenty I did skip on, but even the few I got that were legitimate were either too sparse on information or filled with harsh insults toward the other user.

Glad to hear there's at least some reasonable reviews out there.. :X

7 years ago
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Oh God, the site looks so broken on iOs tablet.

7 years ago
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I would make a suggestion like, levels to people who vote correctly like : 100 correctly votes = rank1, 500 votes, rank 2, etc and with ranks you get some privileges.

7 years ago
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nobody is going to verify every single voters individual vote. as well as "correctly" is a opinion in several cases, not something a computer can just do or they would of had a computer do it. :P

7 years ago
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Sounds like a way for people to spam votes :/

7 years ago
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yep it sounds like that but i was thinking on motivating XD

7 years ago
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On the left, under SteamTrades, there's a number called "Trades". That's very misleading - the number actually represents the number of steamtrades threads a user has ever opened, but I don't think that's what people think the number means...

7 years ago
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In one of the reviews, I'm pretty sure someone used 2 photoshopped photos to -rep someone, so beware, girls and guys, of the fake reviews. :/

7 years ago
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Not sure why a seperate page is needed...but I guess we'll get used to it. I do like the look. Good job.
Only one thing that bugs me. Why is there no "Last" page button? Same for Wishlist GA pages. Just like the one here in Discussions.
Well, two things, the popups are annoying. I mark my messages read, popup. I bump my trade, popup. I don't think we need those.

7 years ago
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On IE (no addons) the "Sign in through Steam" button looks a little funky. On Chrome it looks fine. Does anyone else have this issue?

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7 years ago
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Okay, something is not quite right with these numbers. Either most of the negatives are fake given the amount of complaints just the forums had, or the voting is only allowed on a selected amount.

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7 years ago
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Sorry, somehow I can't follow you (but it seems I'm slow on the take today). Isn't the majority of the reviews not positive which explains the high number? I'm not sure what you are trying to say

7 years ago
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That for the amount of complaints of "scammers", only 0.103% of the feedback is negative. That 1167 is the total amount of all -rep SteamTrades had since its creation, according to the text under it. And if the majority of these are revenge-reps or fake downreps, it means the site had less scammers reported in 4+ years than any other Steam trading site in 4 months. And that is really, really highly unlikely.

or, to put it in perspective: SteamRep has 33000+ filed reports and 9000+ pending reports. In this moment. SteamTrades has 1167 "reports". In total. That is not realistic.

7 years ago
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I think it is a bit likely. You have to take into account how many impersonators there are on this site, most of which do not have an account registered here. Instead, they just copy the profile of someone that has high +rep. Not to mention the fact that support may have removed some themselves over the years (if they got around to it with the huge pile of tickets they receive daily).

If someone gets scammed by an impersonator, they would not be able to leave a negative rep on their profile as they do not have an account here (this is something that has just been added in with this update). Their only option was to go to SteamRep to report them.

7 years ago*
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Still too low for 4 years. I believe the suggestion that voting is restricted is the right one, so I was only allowed to view only a portion before it said I cannot do any more.

7 years ago
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That's correct, users are not able to vote on 100% of the reviews to help prevent any type of vote manipulation.

7 years ago
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Okay, so what I missed in your first post is that you voted on every negative review possible. Hm, that the people in a forum are exagerating is normal although I also think that 0,103% is a pretty low amount.

Well, maybe we are only getting parts of it in order to avoid voting on reviews you know. That would make some sense.

7 years ago
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Not sure if I'm following your train of thought. The things you voted on (1,167 reviews) were negative feedback. The 1,131,636 is the positive feedback, which you don't get to review.

7 years ago
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well, i think it includes both positive and negative.. but likely none have been removed, it hopefully requires a fairly large number of votes per -rep to actually get removed. it may not be quite as easy as people think to have them all cleaned up fast regardless how many you crank thru per day if many other people aren't cranking out a bunch of votes each day as well.

or even if a cple have been removed, some may of been added from fresh +rep to counter-balance it.

7 years ago
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Maybe you only vote on a subportion of reviews as referenced here

There are a few variables in place to help prevent vote manipulation. For example, there's a good chance none of your friends will even have the option to vote on the particular review you want removed.

So you only get to vote on 1% of neg rep or something.

7 years ago
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I have precious few traders on my friend list, so if there are restrictions, they are much more restrictive than that.

7 years ago
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The system might detect that you're voting too much, and so limits you? Like if your friend tasked you to vote off one of their neg rep so you want to go through the entire pile to find theirs. Speculation

7 years ago
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i agree that number actually appears to be pretty static even if we exclude the whole new system of voting/removing. people should of gained +rep by now since its launch 3.5hr ago. i think that is precisely the same number it was when i first visited it then.

as for the vote system though it may still be a long while and possible an interval time of purge the votes actually cause a deletion though, or we may still not of acquired the proper amount of votes needed. we don't really have those details to know the case there though.

hell they may consider that info so minor its only set to update it once every 24hours or something like that even.

7 years ago
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It probably updates once a day, like the SG stats pages. Let's check back tomorrow.

7 years ago
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hehe, yeah i edit added that thought last second too xD

7 years ago
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Great minds think alike!

Also yeah, I agree that it may be a long while to purge the neg rep. cg mentioned in the OP

The exact method of removal will be determined in the coming weeks as we better analyze user votes.

Maybe there will be a mod who looks at the votes and assess the feedback, and then hits the delete button.

7 years ago
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yeah, im sure it's something like that. just verify it doesn't look like manipulation and then verify they can be deleted..

cg just posted at the bottom, now we have more info.. we can make a true voting opinion as to the validity of -rep now ^^

7 years ago
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Could be cg wants to get a feel of how community reacts to the guidelines on a smaller sample of feedback.

7 years ago
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talgaby for support! Just think of how many tickets you would blow through.

7 years ago
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sounds great
I really like SG now ST for REP tracking, and for some trading, but honestly barter.vg is the most efficient trading tool right now

7 years ago
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yes barter is really good. we need some functions on SG Trading as well like the Mutual Matches

7 years ago
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Went through about a dozen or two feedbacks and they are too depressing to continue. Such language. And almost all lacked useful information.

7 years ago
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Since users feel they need more information when voting, the site has been updated to show usernames, permalinks, and replies (if available) on the voting page.

7 years ago
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OK, that's a major change, because we can now figure out much more context.

7 years ago
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+1 / i like it though, much more fair voting imo even on those that are fairly generic but provided some details.

edit: wow yeah that helps.. ran across a generic "scammer dude" but it's obvious they really were, they are now steam community trade banned. - but all 6x -rep were too generic and would of eventually gotten removed with the anonymous system.

7 years ago*
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This definitely helps, but now I'm a little unsure what to do regarding the instructions. If the report just says "scammer", per the instructions it should be removed as generic, but I just came across a person with 60 or more negative reps, so it's pretty certain the reporter did indeed get scammed, do we delete that or not?

7 years ago
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well.. i doubt they really earned all 60x.. some of them likely were "monkey see, monkey do". for instance i've seen people call out and then suddenly the person they called out jumped -3rep from people who saw it before they removed links to profile from being warned of the "no calling out rule". -- however i guess it's up to us to use our better judgment really. i let the "scammer dude" slide and voted allow because the user really was "Economy Banned" anyways.

7 years ago
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Where can I report things that break the layout of the page? like a lengthy comment without any space...

7 years ago*
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can you, please, answer my question here regarding some reviews? should we allow those kind of reviews or not?

7 years ago
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+1 to slightly better context as to what we can or cannot remove. - also still wanna know if we are allowed to -rep our own impersonators as well, to better warn people against them (talking about people that aren't even SG/ST users)

but in the mean time, it's not like we are the judge on these. only the hypothetical jurors. use your personal judgment and come up with a conclusion of whether you think its valid or not. from the sounds of those, personally i'd let them stay or skip for others to decide.

7 years ago
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since we have now more info and if we are not gonna have guidelines for those kind of reviews, I guess I'm gonna decide on case-by-case basis then, taking into account rep of both people^^

7 years ago
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yeah others rep and the safety checks off to the left tend to help a lot (economy ban, last day since ban, etc.)

7 years ago
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yeah just got one like "scammer, he scammed me for *** ", the profile of the blamed person was clean and the profile of who wrote it had ban:D so obviously voted to remove this^^

7 years ago
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yeah, had one that just said "gay", on a perfectly clean user otherwise, the reviewer had +4/-3 though. -remove

7 years ago
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just checked some profile and saw that some people leave "+rep scammer" as positive rating:D wtf is that

7 years ago
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7 years ago
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7 years ago
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This makes it so much easier to see context! :3

7 years ago
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Is there an RSS compatible link for https://www.steamtrades.com/messages for my own ID?

I'd like to setup IFTTT to email me when I get a message.

7 years ago
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I'd like to know this too.

7 years ago
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7 years ago
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oh okay :(

7 years ago
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7 years ago
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Probably mentioned before, but: if you want to scroll through offers there's no "last" button to skip to the last page.

7 years ago
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+1. Would be nice to have it back.

7 years ago
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Good job guys! I really like these new improvements.
Maybe now my fake negative rep will be removed too.

Edit:
One question:
Why is there no way to search a specific word through messages of your trades? Loved that feature even while all the messages were together.

7 years ago*
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Okay, some major issues with the layout:

  1. Depending on how zoomed in you are, the blues on the page either look rather nice.. or very, very bad, contrasting poorly and being somewhat painful to try and focus on. That's a very awkward situation- I don't want to have to adjust my standard zoom every time I view SteamTrades, just to be able to read anything.
  2. That light blue background doesn't match to the text colors on top of it, and the end result is painful (in the 'for those of us with visual sensitivities ' sense) to view, even before you add the rather questionable white background bar behind 'Trades' which makes it all very nauseating.
    But really, I can't keep the text apart from the green, even were the layout not to bother me in those more notable ways. Given how poorly it all fits together aesthetically to begin with, I'm not sure there's any reason to keep the handicap to functionality.
    Seriously, you don't have to be "cool". That went out with 90s web design. Stick to a primarily white background. It works for most everyone, it's aesthetically consistent, and it comes across professional (certainly more so than what you have up now).
7 years ago*
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7 years ago
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7 years ago
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I see your folly and raise you a cake.

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7 years ago
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I went through over a hundred of those, and nearly all were tear-inducingly dim. :X

Question, do replies to feedback show up in the Vote screen? 'cause if not, they really, really should.

7 years ago
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Yes, they do now.

7 years ago
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They do, I've seen it!

7 years ago
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Cool :)
(Guess I'm not the only one that jumped at the chance to write up a glaring reply when the opportunity presented itself, then :P)

7 years ago
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That's pretty much the first thing I did when the site got back online.

Previously, the only way I could post some kind of answer was by putting a false negative on the other guy's profile as well while clearly stating that I did not trade with him and that it was only there as a response to the negative rep on mine. So I was able to delete that also.

Glad we now have a proper way to respond.

7 years ago
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Given how the guy treated me, the added slight of his (initially bigoted and reprehensible, and then just Trump-level snooty and ludicrous) revenge feedback was just an added, lingering bit of annoyance to the whole affair. :X

7 years ago
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Is there any info regarding how many/what percentage of downvotes is needed for an auto-removal of negative feedback? Would also be nice to be able to check someone's ST profile going there from his SG profile (Because why not? 2 sites still cross function after all).

P.S. This top left icon on ST site would be so much useful if it led to SG as a fast way to switch (since you can easily go to ST from SG by clicking "Trades" but can't do vice versa, apparently).

7 years ago
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7 years ago
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7 years ago
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xD

7 years ago
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7 years ago
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Nice.

7 years ago
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time to delete comodo. I'm tired of false alarms.

7 years ago
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haha.. just voted on the validity of, well to be safe from call-out ill just say "a support members" -rep left on another user.

7 years ago
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I'm sure it was fake, you know how these support people are.

7 years ago
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actually in this case it wasn't, and technically it was "revenge -rep" but i still voted to approve.. the user had -43rep and all of them were revenge rep because they went around -rep'n people they hadn't even traded with.

7 years ago
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Got in a similar situation a while back with someone throwing -rep around to a lot of traders, asking us to give him games to remove it.

It wasn't long before he got a lot of revenge rep and iirc, that's what triggered the first discussion about having a way to reply on the comments made. Although his behavior was a lot more clear hen you looked at all the retaliation rep he was receiving.

7 years ago
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i know the guidelines are there for good reason, but i think a personalized judgment > guidelines.. i just hope that doesn't screw the system up to the point they won't be able to use the data if others don't agree with the same decisions.

to be clear: i mean on the obvious ones. most are very clear cut. those that are debatable i stick to guidelines for reference.

7 years ago
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Would you kindly... add links to our steamtrades profile from our steamgifts profile, and vice versa?

7 years ago
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+1 to this

7 years ago
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People are getting killed over trades :(

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7 years ago
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:DD epic

7 years ago
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I wanna play too:

Incorrect partner.

Something Steam(y) other than games being traded?

7 years ago
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Most often used categories:
Scammer
Regifting
Rude / lowball
dunno, but ppl said something negative goes there (SO MANY of these, it hurts)

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7 years ago
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