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A multigame giveaway of mine finished with one entrant but somehow ended up with no winners. As there are no winners according to the giveaway, there is no place for me to enter the key to give to the supposed winner in question. I have made a few giveaways in my time here but its never ended like this. Am i supposed to send the key via email or steam and how would the supposed winner give feedback if there is no winner in the first place. What would you do in this situation? I have sent a ticket to SG support via the other option but think this is going to take a while to resolve.
Below is a screenshot of the giveaway in question.
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Have you ever have one of your giveaways end like this?
No winner because the user that enter is probably suspended, so no winners for this, you can make a new ga for a low lever user so you can find 4 winners.
That's probably it. Can i wait 3 weeks and still give the game to the winner once they are unsuspended if i wanted to do this?
EDIT: Thanks for the suggestion. I think its exactly what i will do.
I don't think that Steamgifts "draws" a winner, when he/she is suspended, so the winner will not be displayed as winner, even if you give them the key after their suspension ends.
Thanks for the response Oppenh4imer. Sounds like this will be a simple case of giveaway deletion.
I'd say that you don't even need to delete it since it ended without a winner.
I think you are right as its the same as a giveaway that ended with no entrants. One less ticket to bother the SG mods with.
And how you delete a GA that no one has entered?
I didn't see any equal Reason from the dropped down list....
As ShannonA81 above mentionned, there are no winners so no need to delete.
+1 Thank you
can you see the entry? to know who Is the winner, maybe check his account, could be that he have recently added the game and the system didnt sinc correctly.
first time I see sominthing like this.
Its exactly as Vincenzo77 above said where the winner is suspended and thus winners are not allocated.
I never had such a problem and it looks a bit funny for me.
If your winner is suspended, then maybe for a reason ^^.
When you write from 3 weeks, then i would say, make a new GA and don't give that one something because to get such a ammount is normaly not easy and mean one step before the perma suspension.
I could not find anything in terms of length of suspension that could amount to three weeks so its probably a final warning as you've said.
Normaly it is 4 weeks but because after 1 min. it is below that it gets listed as 3 weeks (+6 days, 23h and 59 min. -and counting down-).
I know that 5 or 6 unactivated wins give 4 weeks suspensions. To give one example.
Thanks for the info.
In the case of multiple simultaneous infractions, they are compounded, so 5x infractions = 5x duration.
Worth returning to TWD just so I can link this picture.
It's really not that bad. With multiple seasons already out, I just watch the series in the background. I didn't care enough to be up to date, but I love zombie flicks
SG👮 Working 🚓
Perhaps the SG Moderators are working hard.
Alternatively, the winner's confirmation and the support ticket report using SGTools etc. in the community are correctly performed.
Such a conclusion?😊
I was just suprised as i've never seen a giveaway with an entry and yet no winners. As others above have said, its working correctly in this situation.
Probably a ghost.
Must've been the wind...