Hi SG

I just got a message from Steam saying a key that i activated has been revoked (can be seen here http://i.imgur.com/yDpjTmv.png)

The key was originally from a bundle that i brought on IndieGala the 25. December during their christmas sale on their bundles (i brought all their bundles and activated them that day http://i.imgur.com/f0dYdy1.png)

Have anyone else that have experienced this?

Edit: it was from the Mixcellaneous Bundle

8 years ago*

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Also axyos is having the same problem. IG bundle too, you might want to check that out if you bought it

8 years ago
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this is so annoying, yes AXYOS key from friday 27 bundle is invalid on top of the revoked Days under custody key...

8 years ago
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The one I gave out from that bundle is still shown as active in the winners Steam Profile.. knocks on wood

8 years ago
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I guess activated AXYOS keys don't have a problem, unused ones from friday 27 are useless now.

8 years ago
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how can that happen?

8 years ago
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dev sending the list of keys to Volvo and asking to revoke the ones that didn't got activated so they don't end up on grey market.

8 years ago
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Not sure about the details about how the system works. But it seems they disabled the keys, so unused ones just give you "Invalid key", but if you have activated the key earlier, game doesn't get removed from your library.
I just confirmed the first part, second part about keeping the already activated keys theory is based on posts on steam discussions which is removed by the developer...

It looks like LoevelsPatient mirrored the thread, you can see the posts here:
http://www.steamgifts.com/discussion/pN6gm/axyos-dev-deleted-the-community-hub-thread-holding-them-to-account-for-deactivating-unused-axyos-key

8 years ago
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I canconfirm second part - game is still in my lib ;)

8 years ago
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Looks like the post you've linked to has been deleted.

8 years ago
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They have removed the thread from the axyos community. Maybe the Days under custody issue is a mistake but the Axyos seems something deliberate.

8 years ago
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yes, how are we going to fight this?

8 years ago
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I mirrored that thread on steamgifts with screenshots from my browser cache since the dev deleted the real thread :(

http://www.steamgifts.com/discussion/pN6gm/axyos-dev-deleted-the-community-hub-thread-holding-them-to-account-for-deactivating-unused-axyos-key

8 years ago
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+1

8 years ago
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Same for me.

8 years ago
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Deleted

This comment was deleted 3 years ago.

8 years ago
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Same here
Edit: Indiegala Mixcellaneous Bundle 11.Dec.2015

8 years ago*
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Mine too /:

I just hope people who won it on here know it isn't the giveaway person's fault!!! Its an issue with groupees.

8 years ago
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Mine from an IG purchase was just revoked too. It was used for a giveaway here. Still watching the Groupees copy.

8 years ago
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So this is a little glimpse of what can happen in the future with DRM games.. And we all know where "mistakes" can lead..
I can see street riots if that was something to do with games along the lines of Fallout, XCOM-2, GTA V etc etc.. Brave new world :p

8 years ago
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time for a class action lawsuit against Valve, we were all planning to play the game today. I think 10 million USD sounds fair, divided by like 2000 and we're set ;)

8 years ago
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We just started receiving emails that Days Under Custody keys sold in bundles on http://www.DailyIndieGame.com have been revoked too.
From our end, this is the developer's fault and not IG's our ours, or somebody else.

8 years ago
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Can you confirm if keys you are currently selling as daily deal are from different batch?

8 years ago
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They are from the same batch I am afraid.

I just shot an email to STEAM (through some personal channel) and see why is this happening.
I am also contacting the developer.

8 years ago
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Update: https://www.reddit.com/r/GameDealsMeta/comments/4besak/indie_gala_days_under_custody_revoked/d18keny
"Quick update on the situation, it was only supposed to be excess stock that IG had that was supposed to be deactivate (i.e. unredeemed keys), but Valve revoked all the keys for some reason. They've been contacted to get things sorted out." - cyanic from groupees

8 years ago
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Some intern is getting fired over this

8 years ago
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Deleted

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8 years ago
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Never let the newbies at the production environment. Shouldn't be just the intern getting fired, but also whoever approved access.

8 years ago
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lol it's one crappy game no one cares about, no one is even gonna talk about this tomorrow

8 years ago
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Geez Valve...anyhow thanks for the update. Hopefully it gets reversed again soon.

8 years ago
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Thanks for the update. :)

8 years ago
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Mine just got removed too

8 years ago
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Update: Mine just got revoked now as well :(

View attached image.
8 years ago*
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Let's wait and see what happened.
I have sent an email to STEAM, IndieGala and chasing the developer.
The incident is not isolated to IG and apparently. It happened to keys sold by us too.

From my end, this is purely the developer's decision and I don't see why this would happen.

8 years ago
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Daily indie game is currently offering keys for this too...

8 years ago
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8 years ago
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So glad I got mine from the Be Mine bundle, it's still there :D

Edit: hope it stays this way as I heard all keys are being revoked.

8 years ago*
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Just wait till they screw themselves up ;D

8 years ago
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Any idea if this is only the IndieGala Mixcellaneous Bundle and the current DIG special that are being affected, or are other purchases being affected as well?

EDIT: Days Under Custody was also recently in DIG #51.

8 years ago
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Indiegala also sent this as bonus games for purchasing on their store months ago. I got one by that way and it was revoked.
http://www.steamgifts.com/giveaway/JSmqi/

The key begins with letter "H".

8 years ago
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Thanks for the heads up. I had my personal copy from elsewhere, so that one is safe.
I purchased 6 from DIG for giveaways, though, and I guess they're all going to be revoked. -_-

8 years ago
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This affected purchases from DIG51 / Solo sale / etc. All our keys are from the same batch.

8 years ago
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It looks like I am about to have 6 very unhappy giveaway winners ...
Thanks for letting us know, though ...

8 years ago
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Sorry, but this really isn't our fault.
In our case, we purchased and paid the entire key stock upfront, so this is RIDICULOUS!

8 years ago
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5 incoming on my side :(

8 years ago
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We are in the same boat...
I have tracked all my winners recently though & so far im yet to find someone that doesn't have it in their libary still, guess it's just a matter of time though..
This just gave me a bad taste. :/

8 years ago
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i think they will have it until they log on and off

8 years ago
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Friend with atleast one of them on Steam & he still got it.

8 years ago
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Well if it was from a different batch it won't get revoked

8 years ago
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All 6 keys are from the DIG51 bundle so they should be affected as stated above by exosyphen.

8 years ago
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So some keys didn't get revoked? That's weird

8 years ago
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Im afraid they have done it in waves, because first IG keys seemed to be revoked.. Then DIG, so time will tell I suppose..
I had the game revoked from my acc but stoner as I am I have no damn clue were I got my own key from & retard as Valve are they don't tell anything more than that they revoked a game from a certain date.. Id like an email, what product code I used.. But nah, just a red info thingy to scare they shit out of you. :]

8 years ago
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... yet. ;_;

8 years ago
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I've been doing the same, Sir Bean of Fruit, and haven't seen any without it in their library.
Keep your fingers and toes crossed :X
This whole fiasco is setting my OCD off something fierce LOL. :X
we give away games to make people happy, not unhappy, right? ;_;

8 years ago
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Hahah, you're to funny Tzaar! :D
I'll keep everything I can crossed to not wake up to messages & steam adds from people who want me to buy their a new key from Gaben to not get it revoked.. 9,99$x6, happytimes!

8 years ago
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what about the keys from the daily sale right now? as those keys fine?

8 years ago
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I don't think so. They are from the same batch.
I just ended the solo sale on this.

8 years ago
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ahh i see the daily deal changed

8 years ago
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same batch so not fine

8 years ago
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No, that's the solo sale he is referring to.
They're being revoked as well. ;_;

8 years ago
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In our case, the developer sold us the batch of keys and we paid him upfront.
This is absolutely RIDICULOUS!

8 years ago
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So... they should not revoke even the unused keys, let alone all the keys? If you paid for them, even if they do not sell, they should stay in your care for some other time?

8 years ago
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Exactly.

8 years ago
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yes, indiegala also pays up front for some large batch of keys. i imagine they're just as pissed, just don't have a presence here

(probably more pissed, since i imagine they have to deal with thousands of complaints vs hundreds)

ed: but i'd think that DIG would have a much easier time proving damages

8 years ago*
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I think IndieGala warns users about activating their keys inside of a month because otherwise they get revoked... or something like that... But I'm sure they never expected developer/publisher/Valve to revoke revealed/used keys.

8 years ago
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I believe converting the keys to IG links doesn't fall to these cause I have old IG links which still works on me precious trades.

8 years ago
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They actually advise people to activate as soon as possible, but also say the keys will never expire. ;)
Edit - see below for the warning.

View attached image.
8 years ago
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lol nb, it is not because they get revoked, it is because they return the no-sold keys to the dev, and can't provide you with a new one if your key doesn't work (there is always a small chance they make a mistake and give you an used key).

8 years ago
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Ok, my mistake, they return unsold and not unactivated. Either way, they are going to be mad about this catastrophe.

8 years ago
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This game, right? http://store.steampowered.com/app/412730/

I still have mine. Though I'm unsure where I got it from. Grrr I need to find out.

8 years ago
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^^ Same

8 years ago
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Mine's still ok, pretty sure it was from Groupees Be Mine 23.

Sitting on 5 unused ones from IG and 2 from DIG which I assume are useless at the moment.

8 years ago
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if that was some happy houred indie gala bundle and i bought 1, i imagine i have at least *5 extras that are junk now too, oh well =p

8 years ago
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happened to me too, and I can't for the life of me figure out what bundle I got it in....I checked IG, and never bought the mixelanious bundle, I checked DIG and didn't buy super bundle 51...Checked Groupees and didn't buy be mine 23....so not sure where I got it from :s

8 years ago
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It was also given out free for any purchase on the IG store before, barring that i'd guess keydrops and giveaways at large.

8 years ago
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yep! Yer right, it was in an IG purchase when I bought Lonewolf from them...they included it and I guess Bedlam.....Just contacted them..hopefully it gets sorted. Thanks for the suggestion! Forgot to check regular purchases cause I knew it wasn't something I would pay for outside of a bundle.

8 years ago
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same to me.
indiegala Mixcellaneous Bundle key

8 years ago
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cyanic - Groupees HQ - 01:33 - "Well, heard from Jonny. Only the extra keys IG had were supposed to be deactivated, but Valve revoked all the keys for some reason."

Either they're lying, or there was a misunderstanding between Groupees and Valve. Hmm...

8 years ago
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Riiiight...... and yet Groupees keys for this seem to be magically unaffected. I haven't seen comments from people confirming revocation of keys from that source, only Indie Gala and DIG. Groupees are probably lying through their teeth as they sit there and smile innocently. I stopped trusting them a long time ago when they went to the dark side.

8 years ago*
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They can safely blame Valve because well you know... Valve's timetable for answering people :)

8 years ago
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You've bad-mouthed groupees a couple times in this thread but haven't given any specifics. Do you have any basis for the wild speculation you're throwing around?

8 years ago
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I'm afraid I don't have time to write an essay but people familiar with their history from the beginning will have a sense. Their 'pre-order' business model is and always was shady ever since it was first instituted (probably because much of what they peddled in recent years is shovelware). Also have a look at how Nekro keys were previously revoked from Be Mine 13 and they did basically nothing about it. They would tell people that they were working with the dev to sort it out, blah blah blah, just to tell them what they wanted to hear so to speak and satiate them, but were not actually solving the problem with something that they sold and for which they took good money from people. In the end it ended up taking many people months to get their keys replaced from the dev directly, which was simply unacceptable. The dev is certainly to blame too for sure, but Groupees are the ones who took people's money.

8 years ago*
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no offense but when a bundle site have issues with some keys for 1 game and that site delivered keys without problems in the past for 1-2k games you understand that propably it's not their fault right?what exactly you wanted them to do about the nekro keys?

btw about days under custody i think groupees failed too,not only valve.

8 years ago*
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Call me crazy but when a business sells something and takes people's money, I expect them to stand behind their sale, not feed people a bunch of bullshit so that they will either go away or simply forget about it.

8 years ago*
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i agree,but you didn't answer my question.what did you expected from them?refund the entire bundle and let you keep the other games?the publisher didn't have the will to replace the keys.even way bigger sites like humble bundle took them 1-2 years to deliver promised steam keys for samorost 2.

8 years ago
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I did answer the question. I expected them to stand behind their sale to paying customers. I expected them not to feed those people some bs and to be straightforward and honest instead. I expected them to do more than they did (i.e. nothing) to make things right for what was primarily their responsibility as the vendor. I expected them to push harder to replace the keys, and having failed that, offer full refunds to customers.

On a side note: I'm not sure Samorost 2 keys were actually promised at the time. I could be wrong but I swear I remember it being DRM-free only.

Edit: found the blog post from Humble regarding Humble Weekly - Amanita Design

Here's the relevant bit:
"Steam redemption is also available for all titles except Samorost 2."

Now if keys were promised at a later time (whether by Amanita or Humble) that is a differently story, but it seems like when the bundle was sold it was advertised as not being included.

8 years ago*
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"Steam keys are currently unavailable for Samorost 2. They will be added should they become available".

groupees earnings from that bundle with nekro was propably around 10-20% and you are suggesting to refund all the money they received when they already gave the rest of the money to developers?do you think it was even possible?you should rage at nekro developers,not groupees imo.

8 years ago
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I did criticize the developer harshly. Still doesn't change the fact that Groupees had a responsibility as the vendor. Good businesses do what they have to to make things right for the customer, not ignore their concerns or sweep it under the rug.

8 years ago*
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no you are wrong.right now the developer of any game can revoke any game you bought outside steam.do you think the vendor will give you full refund if they already paid back 70-80% of the earning money to the developer who revoked the keys?no,just no.i blame more the lame/crazy developer and steam itself,not the vendor.it's not their fault.

8 years ago*
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Nope, you go to any store and buy something and whomever sold it to you has a certain responsibility as the vendor, regardless of mitigating circumstances. This conversation is just going in circles so I'm done with it.

8 years ago*
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the fact is that in case of groupees and nekro you blame mainly the vendor but in case of IG,DIG and Days under Custody you don't blame the vendor but the publisher.you don't like groupees and you are not objective.

8 years ago
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he is right though. Nekro dev is the bad guy but it's the vendor's responsibility to sort it out for their customers. That's how the law is btw.

8 years ago
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He also seems to be claiming that he knows exactly how the communication between groupees staff and the Nekro dev went, and thus that groupees "fed customers some bs". It's unlikely that he knows the latter, and impossible that he knows the former. When Sandukos pressed him about what he expected groupees to realistically do, he said that he expected them to "push harder", for the keys, when, again, there is no way for him to know how hard they actually pushed. Then he claimed that the next option was to offer a full refund for the bundle, which is laughably unrealistic and- I believe- completely unprecedented, especially when there's even the slightest chance that the developer will still deliver the keys(which-correct me if I'm wrong- eventually DID happen)
Anyway, my post above inquired if there was a legitimate reason he was practically accusing groupees of some sort of illegal practice regarding the DUC keys earlier in this thread, and he has made it clear that his only source is a personal (and, in my opinion, over-reactive) dissatisfaction with their services. :/

8 years ago
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They didn't mean that all the keys everywhere got revoked, but all the keys that were distributed to third-party sites. Groupees is the publisher, so they don't have "excess" keys.

8 years ago
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Same here, just got the revoked message for Days Under Custody...

Weird.

Not sure where it was from, but I believe it was IndieGala Mixcellaneous as well

8 years ago
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so i won this game on here like two months ago, what am I supposed to do now?

8 years ago
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Contact the creator, mark it as not recieved until it's solved to prevent problems with SG tools/blacklists.

8 years ago
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Even better, as he knows it is not fault of GA creator and not to screw GA creator over something that is not his fault by giving him not received - he can unmark received, contact creator and wait for new keys to be delivered when the situation gets solved.

8 years ago
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True that actually, smart!
Didnt think about that then, I have 6 keys given' away myself. :/

8 years ago
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then I would advise you to give any winner who will have the game revoked link to this thread to show him that it's not your fault and ask them to unmark instead of marking not received until the case gets solved ;) turns out (elsewhere in this topic) that many, even veteran users are not aware they can simply unmark a GA and think they can only mark it Received or Not Received ;)

8 years ago
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I was aware of the function but for some reason assumed that you was only able to do so during the first week or likely.. Dumb thinking :)
I've tryied to track winners & manually check if it's yet to been revoked and also warned those i've been albe to.

8 years ago
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Me 2

8 years ago
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