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Un-activated wins, new winner request?

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Aletdownofstate

If a winner of my giveaway has un-activated wins, am I allowed to request a new winner? Or do I have to give them the benefit of the doubt?

7 years ago

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7 Comments
RazielAntemos

Yes make a reroll.

7 years ago
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TheLuckyShamrock

If the unactivated wins are within this month, then yes.

7 years ago
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sappyMA

You can always ask for a re-roll. Support with either accept or deny that request.

Your request will most likely be accepted, when the user has not served a suspension for their infraction, yet, or when the infraction occured within the last month.

7 years ago
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gonsi

+1

Only way to check if user served a suspension is asking for reroll, Afaik, suppord doesn't mind even if its really old unactivated/double win etc.

7 years ago
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Aletdownofstate

It was two weeks ago.

Like an idiot I sent the key (through SG) before realizing they had an unactivated win. I'm assuming nothing can be done now and it's just something to remember for the future. IE re-rolling won't remove the win and key from them, assuming they haven't seen it already?

7 years ago
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sappyMA

Well if they have activated your game by now then jeah, you can't really do something about that. You can still file a user report, but it can take some time, till that ticket gets resolved.

7 years ago
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Aletdownofstate

Cool, cheers. I'll keep an eye on them and see what happens.

7 years ago
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Closed 7 years ago by Aletdownofstate.