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SG Tools says i have unactivated wins, but it's not true..

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yoko666

What to say.. i've tried to enter this:
http://www.sgtools.info/giveaways/883df583-a283-11e7-bc56-fa163ee2f826
and it says:
"Your account is flagged as having some unactivated Wins or your profile is Private.
This also can happen when Steam is down when you account synchronizes, if that is the case synchronize again."
Neither i have unactivated wins, nor my profile is private. Is this due to recent removal of games from Steam?
Synced but still the same..
Obligatory GA:
https://www.steamgifts.com/giveaway/WatzO/

6 years ago

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26 Comments
Lugum

Yes safeguard garrison 2 was one of those games.
Think they were removed but maybe takes a bit of time.

Did you sync just here or on sgtools too?

6 years ago
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TexWilleri

If its not in the sgtool whitelist, post here: https://www.steamgifts.com/discussion/b736C/tool-sgtools-new-section-deals

EDIT: It should be there as it's mentioned in the list, but Knsys might have missed it.

6 years ago
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LostSoulVL

This and otherwise a SGTools sync.

6 years ago*
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Tzaar

http://www.sgtools.info/sync

6 years ago
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cbones

looks like you got your answer(s) but here's a bump for your GA

6 years ago
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CSLocura

thanks a lot for GA!

6 years ago
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LostSoulVL

Knsys added safeguard garrison 2 to the whitelist.

I've checked you on SGTools and you don't have any un-activated wins anymore. :-)

6 years ago
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yoko666

Great...ty!

6 years ago
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LostSoulVL

;-)

6 years ago
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Zolivv

Hello, i'm unearthing a topic so i don't have to create another one (sorry for the notification Yoko !), but i can't pass the activated wins on SG Tools anymore. I have always activated everything, and synced everything that could be, is there a way to find out which game(s) make(s) this happen ? Thanks.

1 year ago
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xxxka

https://www.sgtools.info/nonactivated/Zolivv
The lost valley ring the bell

1 year ago
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Zolivv

I knew i would miss an obvious link somewhere, thanks !

1 year ago
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xxxka

https://store.steampowered.com/app/360890/The_Lost_Valley/ that is game sgtools says you won
https://store.steampowered.com/app/1549680/The_Lost_Valley/ that is what you have

I think giveaway was messed

1 year ago
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Zolivv

I like the one i don't have better :D

I hadn't even noticed. So there's nothing i can do i fear...

1 year ago
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Talien

I had that happen before, the GA was for one version of a game but the key was for a different one. Only thing you can do is talk to the GA creator and let them know so they can try to get the GA changed to the correct game. If they can't or don't want to bother your only option is to change it to not received.

1 year ago
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Zolivv

And what happened ? Changing the game in a GA is possible for support ? Or simple deletion, or not received ?

1 year ago
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Talien

Yes, I was told by a mod that support can change it. He told me to let the GA creator know about it so they can contact support.

1 year ago
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Masafor

As far as i know, at least that was the handling when i had a ticket for it, it is only possible to change from one VERSION of a game to a other VERSION of the same game, NOT to a other game. So the same game but Deluxe --> Definitive --> Standard.

But maybe the handling changed. Try your luck.

Oh and the normal place to write a sgtools problem is the sgtools thread: https://www.steamgifts.com/discussion/b736C/tool-sgtools-new-section-deals

1 year ago
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Zolivv

In the end it was not really a SGTools issue, it's just SGTools that pointed out to the real problem.

1 year ago
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Masafor

It is exactly the issue that get and should be posted there. Trust me :o)

1 year ago
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DirigibleDan

Every time I activate a key from here, I go to the GA and click on the game image in the upper left. If the game was entered correctly, you'll get the green banner saying you own it.

Hope this helps you or someone else in the future.

1 year ago
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amusedmonkey

Cool trick, thank you. It did help me.

1 year ago
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Zolivv

I usually check a lot, i guess the one time it was mandatory i overlooked it...

1 year ago
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Masafor

I do the same :o)

1 year ago
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Zolivv

That's weird, i see it in my Steam app, but when i go to the game's page on a browser, it appears as not in my library oO

What can i do about it ?

1 year ago
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xxxka

I am afraid you have to discuss it with giveaway creator, cause seems he picked wrong game

1 year ago
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