I bought the game Lucius on indiagala a few hours ago.

But so far I have not received any email.
I only got the mail from paypal that the payment is done. But no mail from indiagala with the game
It was the first time that I bougt a game on indigala so I just wanna ask how long does it take to get my game?

10 years ago

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Go to your IndieGala profile. You can see your key there and redeem it.

10 years ago
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I tried to registering on Indiegala . But I never got the email with the verification link.

10 years ago
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I'm not regestriert

10 years ago
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contact their support they would help u

10 years ago
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I allready contact the support a few hours ago, but no no response so far

10 years ago
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The one time I contacted support they took 4 days to reply. And, after a short exchange of emails they never finished the case. I'm still waiting for my problem to be resolved. So, it may take time.

Beyond that, however, Indie Gala is a great site.
Your purchases are associated to the email address used during the checkout process. So, if you register with that same address, your games are listed in your Profile.

10 years ago
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The problem is, I canยดt register with my adress, because but I donยดt get the email with the vertification link.

10 years ago
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I tried to registering on Indiegala. But I never got the email with the verification link.

10 years ago*
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If you haven't already check your 'spam' folder.

10 years ago
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That was the first thing I done ;)

10 years ago
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Deleted

This comment was deleted 4 months ago.

10 years ago
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Yes, I done it, but still now email

10 years ago
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Contact support and wait Monday.

10 years ago
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For some reason I think I canยดt get any emails from Indigala.

bought the game - no email

tried to registering on Indiegala - no email

contacted the support - no email

10 years ago
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Try using a different e-mail address...

10 years ago
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It's also a bank holiday weekend and so Tuesday might be closer to when you'll hear form them.

10 years ago
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What someone should have told you 22 minutes ago, it's weekend, don't just expect to get a reply within a few hours, just wait and have patience.

10 years ago
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I've had problem when buying from indiagala, contacted them but no response.
Be patient and check it later.

10 years ago
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You can try to get in contact with some of the group administrators, here.

10 years ago
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try resetting your password. that seemed to work for me. i signed up last night, and after an hour of no email did that and then i got my emails. I can't remember if they got chucked into the spam folder, though...

10 years ago
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Use gmail.
Indiegala not always work with all mails - for example, regularly problems to send links to mail.ru

10 years ago
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Yes I tried another email and this one works. But how can I get my game now? Can I change the email?

10 years ago
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