I'm very sorry about this topic, I wanted never to do it, but here we are.

The question is in the title, namely one of my winners have multiple non-activated wins, so what to do? I see that he marked everything as received before.
Do I shut my eyes as others, or what to do? And yes, there is one won the same game twice and again marked as received.

Edit: The support rerolled, and I have new winner. Thank you all for your help.

8 years ago*

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Report, blacklist and re-roll.

8 years ago
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I did not think that soon I'll have to use this function, I mean blacklist. Thank you for the help.

8 years ago
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8 years ago
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I made a ticket and ask for reroll. I did not sent the key after seeing the inactivated games.Thank you.

8 years ago
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You request a reroll from support.
If the non activations are within the last month, you will get a reroll.
If the non activations are older, you will get a reroll only if the user has not been suspended until now.
If I messed up the rules above, please point it out

8 years ago
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I think this is the best advice.

8 years ago
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Thank you Lugum.

8 years ago
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that's the best answer

View attached image.
8 years ago
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Thank you MuIIins for your answers and refreshing the topic with pictures.

8 years ago
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Thank you Oppenh4imer, I did just that.

8 years ago
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Report if you already sent the game
Ask for a reroll if you still hold the game

8 years ago
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I asked for reroll, thank you ulvercarvalho.

8 years ago
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even if you dont get reroll make another ga

and edit that ga with description what happend, why the game wasnt delivered

8 years ago
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You will serve suspension for a fake GA if you do this!

8 years ago
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good way to get suspended for not delivering

View attached image.
8 years ago
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This is horrible advice.

8 years ago
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Thank you for involvement Assix.

8 years ago
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I wish i could...that's risking suspension
You should think twice before giving advice, or at least try it yourself

8 years ago
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its only suspension
but i hope it will be a reroll

8 years ago
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But if you reapet to get suspended for a certain reason there is the possibility of a perma ban as far as I know.

8 years ago
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its not like hes going to encounter only cheaters all the time

8 years ago
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You'd be surprised how often it happens... I had to ask for new winners in 7 out of 9 recent Level 4+ giveaways, 6 of which were approved. Unfortunately not delivering keys to repeat rule-breaking-ungrateful-leeches gets the giveaway creator in trouble, not the winner. It's a very infuriating situation that can really take the fun out of creating giveaways.

8 years ago
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Listen to the others and report, just don't panic if the winner contacts you and demands the gift.

8 years ago
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Thanks for the advice and courage dakata353, I promise not to panic if he decide to contact me.

8 years ago
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The winner must activate the keys/gift? Like there is no such rule. So, you can only blacklist him.

8 years ago
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There is such a rule.

You should only enter to win giveaways for yourself, and if you win a game, it must be activated and redeemed to the Steam account used during registration.

The advice that other people gave on requesting a re-roll is the correct one, the person who did not activate his/her wins will get suspended, and OP will get a new winner

8 years ago
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+1

the amount of incorrect advice in this thread...

View attached image.
8 years ago
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Fnord, thank you for your participation and the mention of the rule. And you're right, without rules can not be maintained any justice.

8 years ago
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Woah there, cowboy. Not much about justice, just someone bending the rules.

8 years ago
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Sorry, but what do you mean "just someone bending the rules"? Rules are not something that can be bend. Or at least that is my understanding.

8 years ago
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Rules are not laws and they can most certainly be bent. Exhibit A, the person who won your giveaways bent them by probably giving away the code.

They should be doing the giveaway for themself, just as the rules say, but they aren't being particularly heinous and pretending they're like a criminal is a bit much (saying it's justice is essentialyl saying they're a criminal in my eyes, argue if you like, I won't change my mind on that).

8 years ago
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Not sure why even care about that: you give a game away, it's not your deal anymore what a new owner will do with its new property.

If administration is still sticking to that stupid rule, it should be only their problem to keep an eye on it

8 years ago
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When you choose to use this site to give away games, you are also choosing to abide by those rules. Simple as that. If you wish to have different rules, you should use a different site.

8 years ago
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You're right DesertMouse1, thank you.

8 years ago
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I'm not violating it, but it doesn't mean that it's prohibited to vocally disagree with rule

8 years ago
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I totally agree with the fact that you are allowed to vocally disagree with the rule. I'm not saying that you're not following it either. I just disagreed with your stance on winners being allowed to do what they wished with the key/gift, contrary to the stated rules. Trust me, there are many policies that I don't agree with, here and elsewhere. To me, that leaves the two choices: To follow the rules as advertised, sending, receiving, all of it, or to not use the service provided.

8 years ago
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Yeah? Wow. Not surprising I guess. :|

8 years ago
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I think so too. Thank you MrWubbleStein

8 years ago
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of course the admins will take care of it, they will suspend anyone breaking the rules.

8 years ago
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bye Sorry, should stop posting here for today :(

8 years ago*
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Without the rule, people could farm GAs for games to trade & sell, or to just increase their own CV. So the rule is there for a very good reason.

8 years ago
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So what is exactly terrible with it?

8 years ago
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It would allow for people to set up bots to "farm" giveaways in order to get games to sell, without fearing any form of negative consequences.

8 years ago
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Nah, bots are filtered by another rule: you must have Steam account worth 100$, IIRC

And we have another rule that there must be at least 5 entries per giveaway.

That's ok, because it prevents downright cheating on results of giveaways. Activation rule only limits freedom to use game that you already received as you may want.

8 years ago
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Nah, bots are filtered by another rule: you must have Steam account worth 100$, IIRC

You're right about you having to have a steam account of at least $100, though this can be bypassed during free weekends for expensive games, and that has happened in the past.

And we have another rule that there must be at least 5 entries per giveaway.

Yes, but I don't see how this is relevant in this regard. If you're doing it for profit, you would not give away games, you would sell them.
People trying to sell games that they had won has by the way also happened in the past. It has been noticed when they've tried to do it on this site, but it would be quite easy to do it on another site, or just throw the games up on a marketplace-site like G2A.

8 years ago
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There are other reasons, like the level system. If regifting was allowed you would have several people credited for a game, despite only one gift really existing. People could keep regifting the same gifts to each others to gain levels.
Another reason is that one of the fundamental idea of this site is that all entrants get an equal chance to win. Without the activation rule, you could virtually have multiple entries by asking friends to enter for you.

8 years ago
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I had the same politics, I gave some games I won to my girlfriend... than I got ban for really long time... Never did that anymore and activated every game I won after ban...

8 years ago
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I agree with both you and DesertMouse1. It's not a big deal, but the rules are there for a reason. It's almost a slap in the face of the person who gave the game away because they were giving it to you to play.

Still, if said friend were to enter and win on their own, the person doing the giveaway wouldn't care.

So it's a little dumb to complain about it.

8 years ago
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You did wait 7 days to see if he respond first right?

cause that could be some RL issue..

8 years ago
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wany1981 thank you for your participation. Sorry for the stupid question, but what means RL?

8 years ago
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RL = Real life.

8 years ago
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Well.. usually SG policy is suspend for the first few times when they detect people with none-activated wins...

IF they already severed suspension the Support staff will let you know that he paid for his crime and to comply with SG rules you must still send it to him...

If he continue to get games but not activated he will be banned because SG team does keep a database of that sort of things...

You can always talk to the guy.. 7 days of not responding to you.. you can report to support staff too...

8 years ago
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Nobody can be sure what exactly is the reason. I only know what I saw, namely that he had activated some of the games and the majority of them not.
I only hope in the future I do not have to deal with something similar..

8 years ago
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  • Guy A - 350+ given games, trusted member of community, forgot to activate 1 win = 7 days suspension

  • Guy B - Ratio 35/35, not activating not one of the game, all 35 regifted = 14 days suspension

LOGIC?

8 years ago
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I'm sorry that I managed to upset you, I saw your post before you edit it. Definitely I did not want to be bad guy, and I wondered for some time what to do before I post the topic. But he had multiple inactivated games. And what about the other participated for these games and maybe really want to play them. Is it fair to them?

8 years ago
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You didnt upset me ? Not at all, But more then few times I was really angry with SG support and their ¨rules¨.

8 years ago
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And it was said many times before, everyone can mistake once or twice, but if constantly brake ¨rules¨, you deserve permanent ban

8 years ago
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I can not comment because it was my first time which I had to contact support (But frankly i did not think is hardly easy on them). And I really hope to be my last. For One simple reason we are here to repose from real life and problems in it. I just do not want to deal with something like this, because although I think I was right I feel bad.

8 years ago
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Because admins doesn't really care if you gave a lot contributions and have great status, it's called fair and equality under the rules. Unless you bribe them.

8 years ago
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Unless you bribe them.

my fallout 4 copies were very effective :3

8 years ago
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8 years ago
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