Depends on the type of ticket:) User reports takes a while while re-rolls are solved quicker.
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I see. My ticket is in fact a user report. The dude marked the giveaway as "not received" although I've sent him the key.
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You can try "Request received feedback" ticket . If he has in fact used your key support will force 'received' status on said giveaway.
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Some get answered right away, others never get answered.
I've noticed a trend in how my user reports are answered, depending on who you're reporting.
Re-roll tickets usually take up to a day.
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I have pending tickets from 4 years ago... so you know :P
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depends on your username and who's name is in the ticket. ^^
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It's really not that hard if you think about it. Who's is simply a contraction, just "who is" or "who has." Whereas Whose is used as a possessive (in this case, to whom which name you are referring). This is the same principle you use for it's or its.
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I'm still waiting for a reroll ticket which I created 1 1/2 days ago. Maybe they have a lot to do at the moment ;)
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I've created a ticket 1 week agoo and I still haven't gotten any reply. But the other ticket I created got reply in 1 day.
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