Browse
Category
DiscussionsGeneral

How to find out out which game was revoked from account?

Open
MaryVirgin

Just had a message from steam:
A Steam Product code you activated has been removed from your account.

[Activation Date September 2018]
Complimentary reviewer package
Your recent Product code activation has been revoked due to a problem processing payment for this item. The games associated with this product code can no longer be played as a result. This could be due a problem with the payment methods you used to acquire this item from a third-party seller; or a problem with how the third-party seller acquired the Product code. Please contact the seller you acquired the Product code from for assistance.

If you would like to purchase the item, please visit the Steam Store. Otherwise you may choose to delete the local content associated with these games.

I had no payment default for sure. NO bundles in 2 years. Only steam store purchases from wallet. So obviously some developer went rogue after long in a mass key revocation. Either I won a game here or somewhere I got free key at Giveaway site or was gifted free by someone. Damn message doesnt specify game name so stumped. How to locate which game was revoked? More importantly does this affect my account though I did nothing wrong?

Anyone had this message this week? Has any game been withdrawn in bulk from end users?
Steam support does not allow you to specify this issue to check.

4 years ago*

Comment has been collapsed.

20 Comments
Rexlux

Got the same. It's the Arcane Raise dev package

4 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

4 years ago
Permalink

Comment has been collapsed.
NorwegianViking

It was this that got removed.
https://steamdb.info/sub/263608/apps/

4 years ago
Permalink

Comment has been collapsed.
TempeteJoachim
(Super Moderator)

1 Feb, 2019 Complimentary reviewer package

I got that 3 days ago and I'm still trying to figure out what it was, I know for sure I've never had that Arcane Raise garbage

4 years ago
Permalink

Comment has been collapsed.
AmanoTC

General Thread
Specific Posting 1
Specific Posting 2
SteamDB

4 years ago
Permalink

Comment has been collapsed.
LilSanic

Got the same today, no idea what it is - aparently got it 16 Feb, 2019 - Complimentary reviewer package
No extra information is given , neither app number or title, did you find anything else? already checked my activation logs and only have 3 games activated that day, those were Ecchi Girls, Aviation Hurricane Storm and Light Gravity Cub.

4 years ago
Permalink

Comment has been collapsed.
Ryuna

It was definitely the Arcane raise package for me. This has made the second time a key has been revoked for me during the pandemic. This is the most frequent it has ever been for me in all the years I've been on Steam. Like what the heck...

4 years ago
Permalink

Comment has been collapsed.
doomofdoom

Got that account alert today too, it was ArcaneRaise Publisher MegaBundle.

Either this https://steamdb.info/sub/373266/apps/
or this https://steamdb.info/sub/263608/apps/

4 years ago
Permalink

Comment has been collapsed.
Masafor

https://www.steamgifts.com/discussion/Dgscb/a-list-of-games-whose-unredeemed-keys-were-revoked-last-update-apr-14/search?page=10#E4nyMp7

4 years ago
Permalink

Comment has been collapsed.
romain27111

Hello,

Had it today too, it was for "Athopiu - The Final Rebirth of Hopeless Incarnate" i won here...

4 years ago
Permalink

Comment has been collapsed.
MaryVirgin

Sadly I am nowhere close to finding what was taken out! I have all steam emails too date of purchase or activation found none that date.

4 years ago
Permalink

Comment has been collapsed.
xitau

As stated at the top 3rd reply this is what was removed https://steamdb.info/sub/263608/apps/

4 years ago
Permalink

Comment has been collapsed.
madjoki

Yeah, all legit "Complimentary reviewer package" aka Curator packages has game name for long time now. And legit curator packages can't also be revoked.

4 years ago
Permalink

Comment has been collapsed.
nonstopxs

you can check in account details < View licenses and product key activations and check by date

4 years ago
Permalink

Comment has been collapsed.
Mephistopheles26

I had the same pop up when I Woke up this morning.
A Steam Product code you activated has been removed from your account
Oct 11, 2019 Complimentary reviewer package.

Upon further investigation I found it was for Athopiu - The Final Rebirth of Hopeless Incarnate, which was published by Arcane Raise. Which I had won on this site.

As for Arcane Raise I found this and not sure if they're abusing the system or what they're doing:
https://steamcommunity.com/app/603750/discussions/0/2138588424862824174/

4 years ago
Permalink

Comment has been collapsed.
V1CGaming

It happened to me just today. How do you check which game was missing? I hate not knowing.

11 months ago
Permalink

Comment has been collapsed.
Neid1h1

Just happened to me as well, the notification said it was about The Surge.

11 months ago
Permalink

Comment has been collapsed.
WaxWorm

https://www.steamgifts.com/discussion/dABfa/the-surge-removed-from-steam-library-free-offer-with-any-purchase-by-focus-he-from-sept-2021

11 months ago
Permalink

Comment has been collapsed.
WaxWorm

The game is named in that message. It was probably The Surge:

https://www.steamgifts.com/discussion/dABfa/the-surge-removed-from-steam-library-free-offer-with-any-purchase-by-focus-he-from-sept-2021

11 months ago
Permalink

Comment has been collapsed.
Demaeter

I just got The Surge revoked and I got it from the Focus Entertainment page. Was checking the forums to see if anyone else had this so maybe check if its a game from those developers?

11 months ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.