I guess sb added text for future function... or function cut of before release. Or function was modified over time (like storing gifts) but text was left the same as generally quite often different teams makes control and frontend (also "different parts of them" of and "over time"). Happens every now and then.
Well, support can't do much unless they have proper tools... easiest solution would be refund (support... or maybe even you can do this via wizard) + buy again. Proper communication is everything :)
Comment has been collapsed.
A few years back I noticed one of my steam games was missing, so steam support game me a 4-pack of the game as compensation. :x
Comment has been collapsed.
15 Comments - Last post 50 seconds ago by R1DDL3TIME
33 Comments - Last post 52 minutes ago by Kabirbd
15,377 Comments - Last post 1 hour ago by Soufant
89 Comments - Last post 2 hours ago by Chris76de
85 Comments - Last post 3 hours ago by Atombomb2097
8,447 Comments - Last post 4 hours ago by VicViperV
3,112 Comments - Last post 8 hours ago by GangsterJochen
135 Comments - Last post 1 second ago by SonicQuack
468 Comments - Last post 6 minutes ago by Fitz10024
115 Comments - Last post 9 minutes ago by Ha11ucinogen
15,116 Comments - Last post 25 minutes ago by Adzik
6,765 Comments - Last post 28 minutes ago by nickkharkiv
746 Comments - Last post 32 minutes ago by GameOverGiveAways
200 Comments - Last post 52 minutes ago by Fluffster
Comment has been collapsed.