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[Ask] About request new winner system

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GhostZ

Well, i create this topic on forum, because i hope someone can tell me what must i do...

1 . I was create 2 Group GA and that was ended 6 days ago, while my GA was ended, i create request new winner on this link and the button was change after i create ticket about request new winner because the winner doesn't follow my rules GA.

Q: How long i should wait to know if my re-roll request get approve or not ?
Q: If my re-roll request over than 7 days and the winner mark not receive, what should i do ?

2 . I was create a ticket to ask about blacklist system for my private GA or groups GA.

Q: Well mod Rinarin told me on that ticket, i can freely put some rules and blacklist member on my private / group GA without get a permission first before create private / groups GA, right ? or i should create a ticket to support first and send my private / groups GA link before i put some rules / blacklist on my private / groups GA ?

I know support got a bunch request ticket or another ticket to answer it and i should waiting about that, but i was to scare if i got marked not received because i was nearly reach 7 days to give a gift to a winner before their marked as not received. Sorry if i asked on this forum, i was create a ticket to support but maybe support kinda busy with a bunch ticket coming >.<.

11 years ago*

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3 Comments
zelghadis

@Q1 - not much you can do. Support is overloaded with tickets. They try to prioretize Rerolls, but in case it takes longer than 7 days just wait. If you get a reroll "Not received" will vanquish from your profile. If they refuse you just send the game and winner has to change it to received.

@Q2 - After you get a permission for BL/rules you can freely add anyone to BL, and freely add BL and additional rules to non-public GAs. No need to create a ticket every time you post something :> You only need to create a ticket if you want permission for a new rule :>

11 years ago
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zelghadis

Also edit your 1st picture, as it's calling out. You cannot name the user who broke rules publicly, as it's against rules and will get you banned yourself.

11 years ago
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Crossbourne

Closing thread. Please do not call out to users in the forums.

You can ask your support related questions in Support. All tickets will be processed eventually.

11 years ago
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Closed 11 years ago by GhostZ.