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cannot redeem gift

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Drafek

first of all this isn't a gift i won on steamgifts.

So some time ago my friend gave my the game cubemen . (he send it with email as a gift)
But every time i try to redeem it i got this error :

Home > Oops
Oops, sorry!
An error was encountered while processing your request:

There was a problem redeeming the gift. Please try again later, or contact Steam Support for assistance.

anyone else got this same problem?

12 years ago*

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7 Comments
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This comment was deleted 4 years ago.

12 years ago
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Dragon9000

Try again later? If that doesn't work contact steam support

12 years ago
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wuodland

this is not support. We cant help ya. Sorry

12 years ago
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Rallygou

I have that problem with a gifted terraria, i just wait :P

12 years ago
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Drafek

I've wait 6 weeks now

12 years ago
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Munmen

If the gift is in the form of a code, check the code twice for errors.

If it is a Steam gift, ask your friend to try resending it if he still has it, or try again later as the message suggests.

If all else fails, contact Steam Support.

I myself have not encountered this issue.

12 years ago
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PCgamerz

"contact Steam Support for assistance" case closed

12 years ago
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Closed 12 years ago by Drafek.