There can't be any additional conditions or obligations to enter in giveaway. So "by entering GA you agree for deletion *if" is not valid reason for deletion.
Winner can expect to get key / gift for game they won. If is was already used, expired or is no longer available, winner should mark giveaway as not received.
It is possible to delete giveaway. But for that winner permission permission is needed. And this permission can't be forced on user in any way.
You wrote that key was "broken". So winner is allowed to leave not received status.
It would be better, if they would write under giveaway "duplicate key", to leave trace why they marked giveaway as received. But it does not mean they must add you to their Steam friends, and then agree on giveaway deletion. It's their choice, if they want contact with someone further.
Some people don't like to add users they don't recognize. In that case it may help to firstly comment on their profile, why you want to add them. But I can't help here any further.
Hello STEELNAIL.
There can't be any additional conditions or obligations to enter in giveaway. So "by entering GA you agree for deletion *if" is not valid reason for deletion.
Winner can expect to get key / gift for game they won. If is was already used, expired or is no longer available, winner should mark giveaway as not received.
It is possible to delete giveaway. But for that winner permission permission is needed. And this permission can't be forced on user in any way.
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but he didn't receive friend request.
so i can't find way to make agreement for him.
how can i do?
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You wrote that key was "broken". So winner is allowed to leave not received status.
It would be better, if they would write under giveaway "duplicate key", to leave trace why they marked giveaway as received. But it does not mean they must add you to their Steam friends, and then agree on giveaway deletion. It's their choice, if they want contact with someone further.
Some people don't like to add users they don't recognize. In that case it may help to firstly comment on their profile, why you want to add them. But I can't help here any further.
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